Returns & Exchanges
GEAROLOGY will accept returns/exchanges within 20 days of the ship date. Clothing item(s) must be in "first quality" (unwashed/unworn and re-saleable) condition. Non-clothing items must be in original, "first quality" condition.
To return or exchange an item, please contact us to fill out a request form, and we will send you a RMA (Return Merchandise Authorization) # and instructions on how to send the item(s) back.
Unfortunately, SHIPPING CHARGES ARE NOT REFUNDABLE.
A re-stocking fee of 15% will apply under normal conditions.
Returns must be accompanied by the packing slip and be in resalable condition. Please allow 2 weeks for exchanges and refunds. You will be refunded the amount of the returned item less the shipping costs.
On exchanges please note what you would like in place of the returned item. Price differentials will be charged or credited to your credit card. No cash refunds.
Cancellation of Orders
Orders are usually processed the next day after the order is received. Cancellations can be made only if the order has not yet been processed. Cancellation requests on processed orders will be subject to the return policy.
Undeliverable or Refused Orders
Undeliverable or Refused orders will be subject to the return policy.
If the items in your shipment are damaged, your items will be replaced with no re-stocking fees.
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All GEAROLOGY designs are original and have been registered with the United States Patent and Trademark Office.